OPC Fix ("OPC Fix," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through opcfix.com and our related services, how we use it, and the choices you have.
By using this website or submitting information to us, you agree to the practices described in this policy.
1. Information We Collect
Information you give us
- Contact details such as your name, email address, and telephone number.
- Appointment details you provide when booking a consultation.
- Messages you send us by phone, email, chat widget, or web form.
- Credit and financial information that you choose to share with us, or that we review only after you give us written authorization and consent.
Information collected automatically
- Standard log data such as IP address, browser type, device type, referring pages, and time of visit.
- Cookies and similar technologies used to keep the site working properly and to understand general usage.
2. How We Use Your Information
- To schedule, prepare for, and conduct your consultation.
- To respond to your questions and provide the services you request.
- To review your credit profile when you have authorized us to do so.
- To send service messages, appointment reminders, and follow-up communications.
- To operate, secure, and improve our website and services.
- To comply with legal and regulatory obligations.
3. Text Message (SMS) Communications
If you provide your mobile number and agree to receive text messages, we may send you appointment reminders, service updates, and information related to the consulting services you requested.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP at any time to unsubscribe. Reply HELP for assistance, or call us at (239) 695-6924.
- Carriers are not liable for delayed or undelivered messages.
4. Credit Information and Authorization
We review credit reports and related information only with your knowledge, permission, and written authorization. We use that information solely to provide the education, guidance, and consulting services you have requested. We do not use your credit information for any unrelated purpose.
5. How We Share Information
We do not sell your personal information. We share information only in these limited situations:
- Service providers. Vendors that help us operate, such as scheduling, hosting, communication, and customer support platforms. They may use your information only to perform services for us.
- With your direction. When you ask us to share information on your behalf.
- Legal reasons. When required by law, subpoena, or to protect the rights, safety, or property of OPC Fix, our clients, or others.
- Business transfer. In connection with a merger, acquisition, or sale of assets, subject to this policy.
6. Cookies
Our site uses cookies and similar technologies to function correctly and to understand how visitors use the site. Most browsers let you refuse or delete cookies. Disabling cookies may affect how parts of the site work.
7. Third-Party Services
We use third-party tools for scheduling and website chat. When you interact with those tools, the information you submit is also handled under the provider own privacy policy. We encourage you to review the policies of any third-party service you use.
8. Data Retention
We keep personal information only as long as needed for the purposes described in this policy, or as required by law. When information is no longer needed, we take reasonable steps to delete or de-identify it.
9. Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
10. Your Choices and Rights
- You may ask us to access, correct, or delete the personal information we hold about you.
- You may withdraw authorization for us to review your credit information at any time.
- You may opt out of marketing emails by using the unsubscribe link, and out of text messages by replying STOP.
- Depending on where you live, you may have additional rights under applicable privacy laws.
To make a request, contact us using the details below. We may need to verify your identity before responding.
11. Children Privacy
Our services are intended for adults 18 years of age or older. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.
12. Links to Other Sites
Our website may link to sites we do not control. We are not responsible for the content or privacy practices of those sites.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new "Last updated" date. Continued use of the site after changes are posted means you accept the updated policy.
14. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us:
OPC Fix
Phone: (239) 695-6924